A 99.9% Server Uptime
Our shared hosting platform is based on a stable, premium–quality hardware architecture and a strongly customized Linux distribution. That is why, irrespective of what your site is, or how many web site visitors you have, or even if there is a DDoS assault, our web hosting servers will stay up and running and your sites will remain accessible online.
All shared hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
If you wish to offer an exceptional web hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure a hyper–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you consider them inadequate, or if you decide that you should have a VPS servers instead of a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have total control over your domains even if you close your account with us.
24/7 Technical Support
When you own a web hosting company, your support engineers are of great importance. Because of this, we’ve diligently handpicked a highly capable group of support engineers, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All tech support tickets are answered in less than 1 hour and our average ticket response time is just 20 minutes!